What is the Bodily return policy?Updated 5 months ago
Black Friday Return Policy:
- Orders made during our Black Friday Sale (11/26/24, 12:00 AM ET - 12/5/24, 11:59 PM ET) are eligible for returns for store credit only. Please note, Clearance Sale items and items marked final sale are not eligible for refund, exchange or store credit at any time. Please reach out to [email protected] with any additional questions or concerns about our Black Friday return policy.
Return eligibility by product:
- Bras: Feel free to try on our bras for comfort and fit! They are eligible for return as long as the tags are originally attached and there are no visible signs of wear.
- Panties: Underwear that has been opened in the packaging is final sale and not eligible for return.
- Individual sale items: Must be returned with tags attached or in their original packaging.
- Bundles, Multi-packs & Sets: Packs and bundles must be returned in full. We do not accept partial returns of packs, bundles or sets. (This excludes the Stages of Breastfeeding Bundle)
- Kits: Our kits are returnable, as long as they are sent back with individual products unopened, Bodily tags attached and original packaging included. We do not accept partial returns of our kits. Please note our Pregnancy Loss Kits are final sale (non-returnable) due to the sensitive nature of these products.
- Remembrance Bracelets: Due to the sensitive nature of this experience, this item is final sale.
- Lactation Lattes: Eligible for return as long as the pack is unopened.
- Final Sale: Ear Seeds & Pregnancy Loss Products are not eligible for return.
We don't directly offer exchanges at this time, but you can initiate a new order for a different size/color/product.
There is a $5 returns processing fee deducted from all refunds per order (not per item)
Refunds will be returned to original payment method.
For products eligible for return, the return must be initiated and mailed within 30 days of receipt.
To initiate your return and get your prepaid return shipping label, please visit our Returns Portal here: https://itsbodily.loopreturns.com/#/